Terms of service

1. Overview

This website is operated by Elitrix Exports and Business Solutions Pvt. Ltd. (“Company”, “we”, “us”, “our”), the owner of the SpryKnight® brand.

By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein.

If you do not agree to these Terms, you may not use this website or our services.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are accessing the website under the supervision of a parent or legal guardian

3. Products & Services

All products listed are subject to availability
We reserve the right to limit quantities, discontinue products, or modify offerings without prior notice
We make reasonable efforts to display product colors and details accurately; however, variations may occur due to screen settings

4. Pricing & Payments

All prices are listed in Indian Rupees (INR ₹) unless stated otherwise
We reserve the right to change prices at any time without notice
Payments must be completed before order processing (except for Cash on Delivery orders)

5. Order Acceptance & Cancellation

We reserve the right to accept or reject any order at our discretion
Orders may be cancelled due to:
- Pricing or listing errors
- Stock unavailability
- Suspected fraudulent activity
Once an order is dispatched, it cannot be cancelled

6. Shipping & Delivery

Orders are shipped via third-party logistics partners
Delivery timelines are indicative and not guaranteed
The Company is not liable for delays caused by logistics partners or unforeseen circumstances

Please refer to our Shipping & Return Policy for detailed terms.

7. Returns & Refunds

SpryKnight® follows a strict no return / no exchange policy, except for verified defective or incorrect products
Refunds and replacements are subject to conditions outlined in our Return & Refund Policy

8. User Responsibilities

You agree not to:

Provide false or misleading information
Use the website for unlawful purposes
Attempt to interfere with website functionality or security
Engage in fraudulent transactions

9. Intellectual Property

All content on this website, including:

Logos
Designs
Graphics
Text
Product images

are the exclusive property of Elitrix Exports and Business Solutions Pvt. Ltd.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

The Company’s liability is limited to the amount paid for the product
We shall not be liable for:
- Indirect or consequential damages
- Loss of profits, data, or business
- Delays caused by third-party services

11. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or losses arising from:

Your breach of these Terms
Misuse of the website
Violation of applicable laws

12. Third-Party Services

We may use third-party services such as:

Payment gateways
Shipping providers

We are not responsible for their policies, actions, or service failures.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how your data is collected and used.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice.
Continued use of the website constitutes acceptance of the updated Terms.